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Our Headquarters

1185 Anderson Ave

Bronx NY 10452

United States

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Call Us

+1 (646) 548-7766

Monday - Friday: 9AM - 6PM (PST)

Saturday: 10AM - 2PM (PST)

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Our Offices

Visit us at one of our global locations

New york

1185 Anderson Ave
Bronx NY 10452
United States

Ghana

Tema Metropolitan
Greater Accra
Ghana

Frequently Asked Questions

Find answers to common questions about our services and processes

What is the typical process for starting a new project with Wave Hill Horizon LLC?

Our process typically begins with a consultation to understand your requirements and objectives. We then develop a detailed proposal outlining scope, timeline, and cost. Upon approval, we move into the planning phase, followed by design, development, testing, and deployment. Throughout the project, we maintain transparent communication and provide regular updates on progress.

How long does it take to develop a typical software project?

Project timelines vary significantly based on complexity, scope, and requirements. A simple web application might take 2-3 months, while a complex enterprise solution could take 6-12 months or more. During our initial consultation, we'll provide a more accurate timeline based on your specific project needs. We always aim to be transparent about timeframes and keep you updated throughout the development process.

What pricing models do you offer for software development?

We offer several pricing models to accommodate different project needs:

  • Fixed Price: A set price for a clearly defined scope of work.
  • Time & Materials: Billing based on actual time spent and resources used.
  • Dedicated Team: A dedicated development team for ongoing projects or long-term partnerships.
  • Milestone-based: Payments tied to the completion of specific project milestones.

We'll recommend the most suitable model based on your project requirements, timeline, and budget considerations.

Do you provide ongoing maintenance and support after the project is completed?

Yes, we offer comprehensive maintenance and support services to ensure your software continues to perform optimally after launch. Our support packages include:

  • Regular updates and security patches
  • Bug fixes and issue resolution
  • Performance monitoring and optimization
  • Technical support via multiple channels
  • Feature enhancements and additions

We offer flexible support plans that can be tailored to your specific needs and budget.

How do you ensure the security and confidentiality of our project?

We take security and confidentiality very seriously at Wave Hill Horizon LLC. Our approach includes:

  • Signing comprehensive Non-Disclosure Agreements (NDAs) before project discussions begin
  • Implementing secure development practices and following OWASP guidelines
  • Regular security audits and penetration testing
  • Secure code repositories with restricted access
  • Data encryption both in transit and at rest
  • Strict access control policies for all project assets

We're committed to protecting your intellectual property and ensuring your project remains confidential throughout our partnership.